Shipping & Delivery Policy

At LittleTags.co, we make sure that your orders reach you in time. For this, we are associated with trusted shipping partners who work 24/7 to help us ship packages as quickly as possible. There are some facts related to our shipping policy that you must be aware of before placing an order with us.

Shipping Charges:
For orders with Delivery Address within India:
1. Free on orders of INR 1000 and above.
2. INR 100 on orders INR 999 and below.

For orders with Delivery Addresses outside India, the shipping charges are as follows:
1. Free on orders of INR 15,000 and above
2. INR 2,000 on orders below INR 15,000

Cash On Delivery (COD):
This facility is available for certain pin codes within India only. You will find the COD payment option on the shopping cart page based on the shipping address pin code.

Time taken to deliver your order:
We get on our toes as soon as you place an order with us. Delivery times are usually as follows:
1. Within India - your order should reach you in 2 - 5 business days from the date of dispatch.
2. Outside India – approximately 5-10 business days

Please note that the date of dispatch depends on the products you order. The product page displays exactly how many days will it take to dispatch that product.

Packaging:
All the orders that we ship are carefully packed so that the product retains its quality and reaches you in good shape. We make sure your order is sealed and discreet.

International Shipping:
International shipping is possible. The number of days for delivery can increase due to delay in customs processing at the destination country.

International Customs Charges:
Some destination countries charge customs on the shipments. All customs charges, local taxes and delivery company`s processing fees for clearing customs is to be borne by the customer.

Tampered, Damaged or Opened Packages:
If you receive a shipment that seems tampered, damaged or opened - please do not accept that shipment. Take a photo of the shipment and get in touch with our customer care team at +918447722222 or email us at care@littletags.co

Part Payment:
For certain Cash-on-Delivery orders, you might be required to make an advance part payment of INR 500 - INR 2000. We usually ask for a part payment in cases where the product is custom made especially for that order.

Refunds Policy

We do not refund for the return or exchange of any product. Instead, store credit will be provided to your LittleTags wallet, in exchange of the product returned and the same is non-transferable to any other account.

If you have any queries or wish to discuss the returns procedure in further detail, please do not hesitate to contact us on the details below: Customer Care no. +91- 8447722222. Or you can Email us: care@littletags.co. 

Please note: Request for exchange will be only entertained ONCE for every order **(only on our Exchangeable and Returnable products).**

Return Policy

We offer a hassle free 7 days return policy on our returnable** products. If you do not like a product or it does not fit well, then we will issue you a store credit that can be used to purchase anything you like. Please follow these steps to initiate a return:

1. You can email us at care@littletags.co or call us at +918447722222  within 24hrs of receiving the product. Please mention your order number and the product you want to return.
2. We do not offer reverse pickup service. In case you want to return or exchange a product, please send it to the following address:
   Sparsh India Couture, Plot No - 84, Second Floor, F.I.E. , Patparganj Industrial Area, New Delhi, East Delhi - 110092.
3. Please note the product must be unused and unwashed for hygiene reasons. Also, the product tags should be intact with its original packing, else we will not be able to process your return.
4. After we receive the return, the product will go through a quality check. Please note that it takes 7-10 days for us to receive the returned product.
5. Finally, after the product passes the quality check, we will issue you a store credit. The store credit will have no expiry and can be used to purchase anything from our website.

**Made to Order Products, Socks, Stockings & Accessories cannot be returned or exchanged. Used, washed, damaged or laundered products cannot be returned/exchanged. Product tags and the original packing must be intact to avail return/exchange.

**No return or exchange on sale products or on promotional campaigns.

Good To Know:

• We can only offer exchanges based on the availability of size upon receiving the returned product and not before that.
• Images on the website are professionally clicked, however there can be a slight colour variation compared to the actual products based on the system settings one is using.
• Shipping charges are not refundable.
• In case a product is missing from your shipment or a product is damaged in transit, please call or email us within 24 hours on receipt of the shipment for us to investigate further.
• We do not offer reverse pickup service. In case you want to return or exchange a product, please send it to the following address:
  Sparsh India Couture, Plot No - 84, Second Floor, F.I.E. , Patparganj Industrial Area, New Delhi, East Delhi - 110092.

Cancel the order?

An order can be cancelled until the order is dispatched, applicable only on ready to ship products. Made to Order products can be cancelled only within 24 hours of placing the order. Please call us on +918447722222 or email us at care@littletags.co to cancel your order. If the order is shipped, we cannot cancel the order. In case you reject a COD order, we will not be able to offer you COD service on subsequent orders in future.